General privacy policy
Effective Date; 03 Jan 2025
Last Updated: 03 Jan 2025
Welcome to the altona Diagnostics UK Ltd. website (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.altona-diagnostics.co.uk (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect and process the following data about you:
Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- IP address
- Any other information you provide to us voluntarily (e.g., through contact forms)
Non-Personal Information:
- Browser type and version
- Operating system
- Pages visited on our Site
- Time and date of visit
- Referring website
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our website
- To respond to your enquiries and provide customer support
- To personalise your experience on our Site
- To send periodic emails or updates (where you have opted in)
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases for processing your personal data:
- Your consent
- The performance of a contract
- Compliance with a legal obligation
- Legitimate interests (such as improving our website)
Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to others. However, we may share your data with:
- Service providers or contractors who help us operate our website or business
- Legal authorities if required by law or to protect our rights
Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy or as required by applicable law.
Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of any incorrect or incomplete data
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Request transfer of your data (data portability)
- Withdraw consent at any time
To exercise these rights, please contact us at support@altona-diagnostics.co.uk
Cookies
Our website uses cookies to enhance your browsing experience. For more details, please see our Cookie Policy.
Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of such websites.
Security of Your Information
We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@altona-diagnostics.co.uk
Address: 1 St Pauls Square, Liverpool, L3 9SJ